return policy

All items purchased from New Heights are final sale. We do not accept returns, exchanges, or cancellations after an order has been placed.

Because each order is fulfilled specifically for the customer, please review your order details, including size, quantity, shipping address, and payment method, before placing your order.

If your order arrives damaged, defective, or incorrect, contact us as soon as possible at orders@nu-height.com with your order details so we can review the issue.